API of the Week: GupShup Powers Omni-channel Messaging

GupShup is a smart messaging platform that offers advanced developer tools for messaging – handling over 4 billion messages per month. It enables developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and messaging apps with a unified API. It also enables developers to embed smart messaging into their app or website for a seamlessly integrated user-experience. Over 30,000 businesses use the solution according to the company. The following is an API of the Week interview with CEO Beerud Sheth which is being done in conjunction with the All About The API conference to be held this July in Las Vegas. Read more

On Bots, Conversation Apps, and Fin

2016 is being declared the year of bots. And it feels like there is a broad shift in the developer ecosystem away from traditional point-and-click apps, towards chat-based user interfaces.

It’s happening because there is broad consumer and developer fatigue with apps. Consumers don’t want to install or use new traditional apps. And partially as a result, developers are faced with rising distribution costs. Read More

Artificial Intelligence Bots are on the Brink of Something Big

The experience is a nightmare. It’s 2016 and messaging is evolving as the next platform for conversational commerce. Not only is texting useful and practical, it is also the most personal form of digital communication. Right now, there are nearly 7 billion people with mobile phones in hand, totaling about 95.5% of the world’s population. With an open rate of 98% for SMS messages, Silicon Valley investors are finding it hard to ignore the space. What once drew headline conversations for “cloud” or “cloud-based services” is now being replaced by buzzwords like “artificial intelligence” “messenger” and “chat bots.” So what does artificial intelligence mean for mobile messaging, and how can the technology benefit your business?…Read More

Facebook’s Secret Chat SDK Lets Developers Build Messenger Bots

M won’t be the only artificial intelligence on Facebook Messenger. Facebook has given some developers access to an unannounced Chat SDK that allows them to build interactive experiences and “bots” in Messenger for shopping, booking travel, and more, sources with direct knowledge of the SDK confirm.

The Chat SDK allows developers to create bots that users can send text messages to directly and that automatically respond with information, images, location services, product prices, Buy buttons, and more. The Chat SDK can also tap into Messenger built-in payments system to let users make purchases via bots. Read more

Facebook’s Messenger Bot Store could be the most important launch since the App Store

If Facebook announces the “Messenger Bot Store” at F8, as many predict, it would be arguably the most consequential event for the tech industry since Apple announced the App Store and iPhone SDK in March 2008.

Even Steve Jobs could not have foreseen the impact of what he described as “a new application that lets users browse, search, purchase and download third party applications directly onto their iPhone”. Read more