Microsoft’s recent chatbot disaster notwithstanding, an explosion of relatively easy-to-develop messaging interfaces is expected this year as marketers look to capitalize on the time spent in Facebook Messenger, Kik and other similar apps. Read more
Online content discovery platform Outbrain has launched “Outbrain for Chat,” a service that enables any publisher to launch applications or content bots across the leading Messaging platforms. A report by Forbes points out that the the service is already on Telegram, Kik and Slack and eventually will make its way to Facebook Messenger… Read more
Social media bots are being touted to companies as a great way to save money. Social bot creators claim that businesses will not have to hire a social media or marketing staff as long as they pay a monthly fee for this software to do their social media for them. Read more
Making the case for new aggregators to deliver services that don’t need apps, and why that might actually reduce the current App Store hegemony… Read more
GupShup is a smart messaging platform that offers advanced developer tools for messaging – handling over 4 billion messages per month. It enables developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and messaging apps with a unified API. It also enables developers to embed smart messaging into their app or website for a seamlessly integrated user-experience. Over 30,000 businesses use the solution according to the company. The following is an API of the Week interview with CEO Beerud Sheth which is being done in conjunction with the All About The API conference to be held this July in Las Vegas. Read more
2016 is being declared the year of bots. And it feels like there is a broad shift in the developer ecosystem away from traditional point-and-click apps, towards chat-based user interfaces.
It’s happening because there is broad consumer and developer fatigue with apps. Consumers don’t want to install or use new traditional apps. And partially as a result, developers are faced with rising distribution costs. Read More
The experience is a nightmare. It’s 2016 and messaging is evolving as the next platform for conversational commerce. Not only is texting useful and practical, it is also the most personal form of digital communication. Right now, there are nearly 7 billion people with mobile phones in hand, totaling about 95.5% of the world’s population. With an open rate of 98% for SMS messages, Silicon Valley investors are finding it hard to ignore the space. What once drew headline conversations for “cloud” or “cloud-based services” is now being replaced by buzzwords like “artificial intelligence” “messenger” and “chat bots.” So what does artificial intelligence mean for mobile messaging, and how can the technology benefit your business?…Read More
One of the biggest challenges of this paradigm is the discovery of new conversational services.
Should messaging incumbents each provide their own conventional app store, where users can browse recommended partners, a la Snapchat Discover or Slack’s App Directory? And should these conversational services rely exclusively on distribution from popular messaging apps?. Read More
M won’t be the only artificial intelligence on Facebook Messenger. Facebook has given some developers access to an unannounced Chat SDK that allows them to build interactive experiences and “bots” in Messenger for shopping, booking travel, and more, sources with direct knowledge of the SDK confirm.
The Chat SDK allows developers to create bots that users can send text messages to directly and that automatically respond with information, images, location services, product prices, Buy buttons, and more. The Chat SDK can also tap into Messenger built-in payments system to let users make purchases via bots. Read more
If Facebook announces the “Messenger Bot Store” at F8, as many predict, it would be arguably the most consequential event for the tech industry since Apple announced the App Store and iPhone SDK in March 2008.
Even Steve Jobs could not have foreseen the impact of what he described as “a new application that lets users browse, search, purchase and download third party applications directly onto their iPhone”. Read more