What we learned from bots, before they were cool

Long before Messenger, Whatsapp and Telegram came on the scene, SMS was the most intimate way for a brand to reach a customer. And we must give credit to the brands that had the foresight to experiment with a new technology across this personal communication channel.

In light of the current chatbot revolution, I want to share some key insights developers learned from those early days building bots. Read more

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