Chat To Your Bank Through FB Messenger — Banking Apps Are So Last Year

Now consumers can text or talk to their bank through messaging apps such as Facebook FB +3.36% Messenger, Slack and SMS using an artificial intelligence platform from Kasisto, a company spun out from SRI International.

Its enterprise functionality is called KAI Banking on Messaging, which uses natural language processing, speech recognition and artificial intelligence. With it, banks can let consumers can make banking queries, predict needs and check on their previous spending. Read more

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