Artificial intelligence slowly making its way into travel biz

Artificial intelligence (AI), which many experts predict will have an enormous impact on the travel industry, is becoming a reality not in the form of blockbuster apps but as a slow, steady trickle of apps, features and technological innovations.

The pace of its progress was measured recently by a London School of Economics study, which identified AI and big data as “key disruptive factors shaping the travel distribution industry over the next decade.” But the resulting report also noted that those factors have yet to spark major changes. Read more