Reliance Jio Demos Chatbots Inside Jio4GVoice App at MWC 2017

While the focus at Mobile World Congress every year tends to be on devices, the event is also a great chance to catch a glimpse of upcoming trends and technologies that are likely to grab headlines over the next couple of years.

Like recent years, Hall 8.1 at MWC was the venue for App Planet, where startups from around the world showcase their latest software solutions, and the three big trends this year were analytics, mobile ads, and chatbots. While the likes of Nokia and Samsung may have been absent from this hall, there was no shortage of journalists and business owners trying to discover the hidden gems to help take their respective stories forward.

Away from the madness of Hall 8.1, a different kind of ‘startup’ – the world’s richest one, perhaps, and one with an Indian connection – Reliance Jio, was showcasing chatbots of its own that could soon find their way to an Android phone near you. At the GSMA Innovation City in Hall 4, Jio was demonstrating four chatbots – JioNews, JioWiki, JioDine, and JioCafe, running inside the Jio4GVoice app – that Jio users will soon be able to interact with to get answers on their general queries, to catch up on news, or to look up restaurants and book a table. Read More

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