What’s next for bots on Facebook Messenger? Maybe helping companies sell.

As Facebook’s VP of messaging products, David Marcus says his team’s main purpose is to make Facebook Messenger do things “that you can’t do anywhere else.” Sometimes, though, new ideas don’t click into place right away.

On the latest episode of Recode Decode, Marcus spoke with Recode’s Senior Social Media Editor Kurt Wagner about how Facebook wants to help businesses talk to their customers. To do that, it’s rethinking and updating the “bot” platform that launched last year. Read more

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