5 tips to humanize your chatbot

Chatbots are an increasing part of our daily lives, redefining how we engage with the internet and with businesses. Canadian messaging company Kik explains it like this: “First there were websites, then there were apps. Now, there are bots.” Just like the early internet, bots are set to transform commerce as we know it, making it easier than ever for consumers to reach, engage, and transact through instant commands. Read more

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